Running a hotel involves a long checklist of everyday operations. From managing multiple listings spread across various booking platforms to ensuring that your property is always adequately staffed, that long list can quickly become an overwhelming one.
If you are hoping to make 2024 the best year ever for your resort property, consider overhauling your Hotel Property Management System. A simple software upgrade can make everything easier for your staff – and more profitable for your business!
Here are the Features to Look for in Your New Hotel Property Management System:
Multichannel Management
The basis of any property management system is the ability to manage your bookings. These days, hotels and resorts have listings scattered across the many booking platforms available, which can make managing those bookings more complicated. This can lead to double bookings and over-booked properties.
Multichannel management means that no matter where your listings are, they are always accurate, up-to-date, and reporting instantly back to your hotel’s system. This makes managing inventory and ensuring smooth bookings easier for your staff, while also improving the customer experience by eliminating overbooking.
Rate Parity Assurance
With your property’s listings spread across so many channels, it can be difficult to keep rates consistent in all locations. Too much discrepancy between these listings can lead to angry customers who paid more than the fair market price for the room they need – and result in fewer bookings, moving forward.
To ensure consistency not only of listing details but of pricing across all platforms, your software suite should offer rate parity assurance. That way, no matter where a customer books, they can be assured of a fair rate based on the market and any other factors your management team deems important.
Intuitive Interface
All the information that your property management software gathers must be organized somewhere. While having that information in a single location sounds like a great plan, it can also make it difficult to navigate the data when you need a specific piece of information.
Thankfully, a solid software solution will offer an intuitive interface for data navigation. From there, your staff will have a central command center for everyday operations, from managing bookings to creating schedules, and more. This streamlines things while also reducing human error. One sleek, easy-to-use interface can make all the difference when your management team is juggling the many elements of running a resort property!
There are plenty of other invaluable features that a good hotel management software suite will offer. Choosing the best fit for your property will mean comparing these features to find the one that offers the most of what you need for the best possible price. To learn more, discuss your options with your software provider today!
RMS Cloud Vietnam 